Twitter has many uses and in fact, we have covered a good number of them here on Ploked. Aside from the appealing aspect of Twitter helping to increase your company brand to the masses, Twitter can significantly help with your customer service and satisfaction.
We Have All Been There
Face it, we have all had our own customer service nightmares. Whether it was sitting on hold for 45 minutes listening to some lame music before we got to talk to someone only to get transferred again to someone else who couldn’t help, or submitting a support ticket via a website form only to take days to get a response back. Not only do you not get your problem solved in a quick and painless manner, but you more than likely wasted time spent that you will never get back. Read the rest of this entry »
Whether you love the concept of Twitter, or hate the idea of Twitter, if your business is not taking advantage of this opportunity, you are only hurting yourself. Yes, Twitter may not be a marketing method right for every type of business, but at the very least you should explore the potential Twitter opportunity.
Twitter is a great resource for smaller or sole proprietorship businesses to get exposure on a world-wide level with a minimal investment (time). While you may be timid to jump into Twitter pool with your business, don’t worry, everything will be ok…there are lifeguards nearby to help you out should you get in trouble.
Follow these steps and you will be well on your way to establishing your business brand on Twitter.
- Complete your Twitter profile by filling out the various information it asks for. It can help give a good overview to your followers of what you and your company is about.
- Brand your profile with a custom Twitter background so that you stand out from the crowd. Custom backgrounds are a great way to establish your brand among your followers.
- If you are the sole proprietor or face of the company, you can add a more personal touch to your Twitter profile with a picture of you. However, should you want to use your company logo that is ok as well since it helps establish your brand. Read the rest of this entry »
Many people are curious on to some of the best ways to grow your Twitter profile through gaining more followers. While there are definitely more than 11 ways to do this, I simply listed the first ones that came to mind. Use some or use them all!
Brand Yourself
While this may be a whole other topic, I suggest uploading an avatar, using a custom twitter background for your profile, and filling out your profile fields. When people are looking to follow you, if your page still has the default avatar and background, it significantly reduces the chance of them following you back. By customizing your profile, you are showing that you are infact someone and indeed worthy of being followed.
Be a Comedian
Everyone likes a good laugh. While we can’t all be as funny as “Carrot Top” or roided up like him for that matter, providing humor when possible on twitter is a great way to get noticed. Be witty, but don’t have your text come Read the rest of this entry »
